State Requirements

We have listed each state's DRA/NAIC and Partnership initial and refresher mandatory training. Click on your state's name to access the online training.

Important note:  Most states will not issue CE credit if you repeat a course with the same course ID during the same CE renewal cycle.  Therefore, you will see that we offer two courses for the 4 refresher training that is generally required every two years.  You will see Version A and Version B. You can look up what course you took last time in your account. If you need help, call 866-339-3900.

*See bottom of page for Original 4 Partnership States

Alabama
Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers:
Alabama allows resident producers to take an Alabama 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Alabama requirements.
Non-resident producers:
Alabama has adopted training reciprocity. This means that non-resident producers may take an Alabama 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training:
Alabama requires a 4-hour course every 24 months each biennial renewal cycle thereafter.
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Alaska
Training deadline:
-Existing producers licensed before 7/1/11, must complete training by 7/1/12.
-Producers licensed after 7/1/11 must complete training before selling LTC insurance in Alaska.
Training requirements: Initial 8-hour NAIC Partnership training course.
Resident producers: Alaska allows resident producers to take an Alaska 8-hour NAIC Partnership course or they may take an 8-hour NAIC Partnership course from another state to fulfill Alaska's requirements.
Non-resident producers: Alaska has adopted training reciprocity. This means that non-resident producers may take an Alaska 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher training: Alaska requires a 4-hour course every 24 months. This training requirement is for both resident and non-resident producers.
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Arizona
Training Requirements:
Initial 8-hour NAIC Partnership training course.
Resident producers: Arizona requires that resident producers take an Arizona 8-hour NAIC Partnership course that has been approved as Continuing Education in the state of Arizona. CE does not have to be issued.
Non-resident producers: Arizona has adopted training reciprocity. This means that non-resident producers may take an Arizona 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: An Arizona 4-hour follow-up course must be completed every 24 months.
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Arkansas
Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers: Arkansas allows resident producers to take an Arkansas 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Arkansas requirements.
Non-resident producers: Arkansas has adopted training reciprocity. This means that non-resident producers may take an Arkansas 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: Arkansas requires a 4-hour course every 24 months.
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California
Initial Certification Requirements:
Non-Partnership Policies: 8 hours of General LTC Continuing Education (CE) Training
California Partnership Policies: 8 hours of General LTC Continuing Education and 8 hours of classroom only CE specifically on the California Partnership for Long-Term Care
Refresher Certification Requirements:
Non-Partnership Policies: 8 hours of General LTC Continuing Education (CE) Training for each first 4 years licensed with 8 hours every 2 years thereafter.
California Partnership Policies: 8 hours of General LTC Continuing Education every 2-year license term.  
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Colorado
Training Required:
Initial 16-hour training course consisting of 8-hours of general LTC training (can be taken in a classroom or online); and 8-hours of training specific to LTC Partnership (classroom only). The courses can be taken in any order.
Resident producers: Colorado requires resident producers take both of the 8 hour courses mentioned above. They may not take an 8-hour NAIC Partnership course from another state.
Non-resident producers: John Hancock will accept the 8 Hour NAIC training from another state which will suffice for the two 8 hour courses mentioned above. An 8-hour Partnership class from one of the original four Partnership states will not suffice.
Non-resident producers: John Hancock will accept the 4 hour NAIC training from another state in place of the 5 Hour class from Colorado.
Refresher Training: Colorado requires a 5-hour course every 24 months that must be taken in a classroom setting. In 2012, Colorado passed legislation allowing Colorado resident producers to take their required courses via online webinar.  Visit www.coloradoltctraining.com to sign up for a webinar.
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Florida
Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers:
 Florida allows resident producers to take an Florida 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Florida's requirements.  
Non-resident producers:
 Florida has adopted training reciprocity. This means that non-resident producers may take an Florida 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state. 
Refresher Training:
Florida requires a 4-hour course every 24 months.
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Georgia
Training Requirements:
Initial 8-hour NAIC Partnership training course.  
Resident producers: Georgia allows resident producers to take a Georgia 8-hour NAIC Partnership that includes Georgia state Medicaid information, OR they may take an 8-hour NAIC Partnership course from another state as well as additional Georgia Medicaid training.to fulfill Georgia's requirements.  
Non-resident producers: Georgia has adopted partial training reciprocity. This means that non-resident producers may take a Georgia 8-hour NAIC Partnership that includes Georgia state Medicaid information, OR they may take an 8-hour NAIC Partnership course from another state as well as additional Georgia Medicaid training.  
Refresher Training: Effective October 15, 2012:  Previously, LTC refresher training was due every 24 months.  Producers must now meet their LTC training requirements before the second January 1 calendar year cycle required of all other CE training requirements, measured from the date of completion of the initial 8-hr LTC training.
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Idaho
Training Requirements:
Initial 8-hour NAIC Partnership training course. 
Resident producers:
Idaho allows resident producers to take an Idaho 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Idaho's requirements.   
Non-resident producers:
Idaho has adopted training reciprocity. This means that non-resident producers may take an Idaho 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training:
Idaho requires a 4-hour course every 24 months.
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Illinois
Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers: Updated February 2014: Illinois now allows resident producers to take an Illinois 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Illinois' requirements. 
Non-resident producers: Illinois has adopted training reciprocity for non-resident producers. This means that non-resident producers may take the Illinois LTC Partnership course or they may take an 8-hour NAIC Partnership course from another state.
Refresher Certification Training: Updated February 2014: Illinois now requires a 4-hour course be completed every renewal cycle and not every 24 months. This training requirement is for both resident and non-resident producers. 
Updated February 2014 per Insurance Department requirements: Illinois resident producers who fail to complete refresher training within 12 months of the end of the renewal period must repeat initial training before selling or soliciting LTC insurance.
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Iowa
Training Requirements:
Initial 8-hour NAIC Partnership training course that has been approved as CE.
Resident producers: Iowa requires resident producers to take an Iowa specific 8-hour NAIC Partnership course which has been approved as CE.
Non-Resident producers: Iowa has adopted training reciprocity for non-resident producers only. This means that non-resident producers may take an Iowa 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: Iowa requires a 4-hour NAIC Partnership training CE course every 36 month CE term thereafter. 
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Kansas
Training Requirements: Initial 4-hour training course. John Hancock and most carriers are requiring an 8 hour initial course instead. 
Resident producers: In addition to a 4-hour training course, a Kansas producer may take a Kansas approved 8-hour NAIC Partnership course from another state to fulfill Kansas requirements. Producers should be advised that most states require an 8-hour course so completion of a Kansas approved 4-hour course would qualify for Kansas but not other states. Additionally, some carriers are not accepting 4-hour courses and are requiring 8-hour courses due to reciprocity.
Non-resident producers: Kansas has indicated that they have adopted training reciprocity. This means that non-resident producers may take a Kansas 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher: 1 hour training course. John Hancock requires a 4 hour refresher course instead. This is required by the end of each renewal cycle.
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Look up your transcript: Please go to the Kansas Department of Insurance Producer Desktop: https://towerii.ksinsurance.org/kid/psignon.do and log on to review your transcript.

Kentucky
Training Deadline: The date a represented carrier launches their partnership product.
Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers: Kentucky allows resident producers to take a Kentucky 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Kentucky's requirements.
Non-resident producers: Kentucky has adopted training reciprocity. This means that non-resident producers may take a Kentucky 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: Producers must complete ongoing training of at least 4 hours in length during each CE biennium following the period in which initial training was completed.
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Louisiana
Training Deadline:
Existing producers licensed before 8/15/10, must complete the training by 8/15/11.
Producers licensed after 8/15/10 must complete the training before selling LTC insurance in Louisiana.
Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers: Louisiana allows resident producers to take a Louisiana 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Louisiana's requirements.
Non-resident producers: Louisiana has adopted training reciprocity. This means that non-resident producers may take a Louisiana 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: Louisiana requires the completion of a 4-hour course by the end of each renewal period.
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Maine
Training Requirements: Initial 8-hour NAIC Partnership training course
Resident producers: Maine requires that licensed resident producers either take a Maine approved 8-hour NAIC Partnership course or an 8-hour NAIC Partnership course from another state.     
Non-resident producers: Maine has adopted training reciprocity and allows non-resident producers to take a Maine approved NAIC Partnership course or an 8-hour NAIC Partnership course from another state.    
Refresher Training: Maine requires a 4-hour course every 24 months.  
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Maryland
Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers: Maryland requires that resident producers either take a Maryland approved 8-hour NAIC Partnership course or an 8-hour NAIC Partnership course from another state.
Non-resident producers: Maryland has adopted training reciprocity and allows non-resident producers to take a Maryland approved NAIC Partnership course or an 8-hour NAIC Partnership course from another state.
Refresher Training: Maryland requires a 4-hour course every 24 months.
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Massachusetts (Updated 04/24/14) 
Initial Certification Requirements: Initial 8-hour NAIC Partnership training course which includes Massachusetts state MassHealth information by July 1, 2014.  
Resident producers: Massachusetts allows resident producers to take a Massachusetts 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state along with the 2-hour MA supplemental course to fulfill Massachusett's requirements. 
Non-resident producers: Massachusetts has adopted partial training reciprocity. This means that non-resident producers may take a Massachusetts 8-hour NAIC Partnership that includes Massachusetts state MassHealth information, OR they may take an 8-hour NAIC Partnership course from another state. If the training is from another state, the producer must take an additional 2 hour of supplemental training which includes Massachusetts state MassHealth information.
Refresher Certification Training: Massachusetts requires a 4-hour course every 24 months. If the 4-hour course is taken in another state, resident and non-resident agents must also take the 2-hour supplemental MA course.
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Michigan
Training Requirements:
Training is required on subjects relating to LTC insurance and long-term care.  This training can be developed and offered by insurers, or be an 8-hour NAIC Partnership Training course.  
Resident producers: Michigan requires that resident producers either take the above mentioned training or an 8-hour NAIC Partnership course from Michigan or any other state.  
Non-resident producers: Michigan has adopted training reciprocity and allows non-resident producers to take the above mentioned training, or an 8-hour NAIC Partnership course from Michigan or any other state.  
Note: John Hancock's Michigan LTC training document (LTC-3811) is available to download from www.jhltc.com and click on DRA Partnership Training and select Michigan.  John Hancock will accept training developed and offered by other insurers if it meets Michigan's training requirements.
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Minnesota
Training Requirements: 8-hour Minnesota NAIC Partnership course 
Resident producers: Minnesota requires that licensed resident producers take the Minnesota 8-hour NAIC Partnership course approved by the state of Minnesota. Resident producers may not take an 8-hour NAIC Partnership course from another state. (Updated on July 14, 2008)    
Non-resident producers: Minnesota has adopted partial training reciprocity and allows non-resident producers to take an 8-hour NAIC Partnership course from another state, in addition to taking a course that teaches the unique aspects of Minnesota Medicaid Assistance. 
Refresher Training: Minnesota requires a 4-hour course every 24 months (Minnesota resident producers must take Minnesota 4 hour course).
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Missouri
Training Requirements: Initial 8-hour NAIC Partnership training course
Resident producers: Missouri allows resident producers to take a Missouri 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Missouri's requirements.       
Non-resident producers: Missouri has adopted training reciprocity and allows non-resident producers to take a Missouri approved NAIC Partnership course or an 8-hour NAIC Partnership course from another state.    
Refresher Training: Updated July, 2011: Missouri now requires a 4-hour course be completed within each license cycle instead of 24 months from the date of the initial training completion. This training requirement is for both resident and non-resident producers.
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Montana
Training Requirements: Initial 8-hour NAIC Partnership training course.  
Resident producers: Montana allows resident producers to take a Montana 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Montana's requirements.    
Non-resident producers: Montana has adopted training reciprocity. This means that non-resident producers may take a Montana 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: Montana requires a 4-hour course every 24 months.
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Montana is a self-reporting state - submit your ce here.

Nebraska
Training Requirements: Initial 8-hour NAIC Partnership training course.  
Resident producers: Nebraska allows resident producers to take a Nebraska 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Nebraska's requirements.    
Non-resident producers: Nebraska has adopted training reciprocity. This means that non-resident producers may take a Nebraska 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: Nebraska requires a 4-hour course every 24 months.
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Nevada
Revised Regulations Updated October 12, 2011

Training Deadline:

  • Existing producers that were licensed prior to 10/1/2011 must complete training by 10/1/2012
  • New producers that were licensed after 10/1/2011 must complete the 8-hour NAIC Partnership training prior to soliciting, negotiating, or selling LTC insurance.

Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers:
Nevada allows resident producers to take a Nevada 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Nevada requirements.
Non-resident producers:
Nevada has adopted training reciprocity. This means that non-resident producers may take a Nevada 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: Nevada requires a 4-hour course every 24 months. This training requirement is for both resident and non-resident producers.
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New Hampshire
Training Requirements: An initial 8-hour NAIC Partnership training course.  
Resident producers: New Hampshire allows for resident producers to take a New Hampshire 8-hour NAIC Partnership course. Producers may also take an 8-hour NAIC Partnership course from another state to fulfill the state's requirements. 
Non-resident producers: New Hampshire has adopted training reciprocity. This means that non-resident producers may take a New Hampshire 8-hour NAIC Partnership course OR an 8-hour NAIC Partnership course from another state.  
Refresher Training: New Hampshire requires a 4-hour refresher course every 24 months.
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New Jersey
Training Requirements: Initial 8-hour NAIC Partnership training course.  
Resident producers: New Jersey allows resident producers to take a New Jersey 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill New Jersey's requirements.    
Non-resident producers: New Jersey has adopted training reciprocity. This means that non-resident producers may take a New Jersey 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: New Jersey requires a 4-hour course every 24 months.
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North Carolina
Training Deadline

Effective March 7, 2011, the North Carolina initial training is due when the carrier you do business with launches their Partnership product. 
Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers: North Carolina allows resident producers to take a North Carolina 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill North Carolina’s requirements.
Non-resident producers: North Carolina has adopted training reciprocity. This means that non-resident producers may take a North Carolina 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: North Carolina requires a 4-hour course every biennial compliance period thereafter. This training requirement is for both resident and non-resident producers.
Additional LTC Requirement: Special License required.  Producer must hold a Medicare Supplement/LTC license. The prerequisite to hold this license is the Accident, Health, and Sickness license.  Producer must complete 10 hours of pre-licensing LTC/Medicaid education and pass a state examination. A non-resident is exempt from the pre-licensing education and exam, but must apply for the LTC license. To do so, they must be qualified for LTC in their resident state and hold a North Carolina Life & Health License.

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North Dakota
Training Requirements: Initial 8-hour NAIC Partnership training course. 
Resident producers: North Dakota allows resident producers to take a North Dakota 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill North Dakota's requirements.    
Non-resident producers: North Dakota has adopted training reciprocity. This means that non-resident producers may take a North Dakota 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Certification Training: North Dakota requires a 4-hour course every 24 months.  Effective February 25, 2013: The state of North Dakota has rescinded their 8/31/12 bulletin. As of 2/25/13, a producer who fails to timely complete the four-hour ongoing training will no longer be required to retake an initial training course of no less than 8 hours.  Instead, a producer who fails to timely complete the four-hour ongoing training must complete a four-hour training course to be considered compliant and, therefore, able to sell long-term care insurance. 
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Ohio
Training requirements: Initial 8-hour NAIC Partnership training course.  
Resident producers: Ohio requires resident producers to take an Ohio 8-hour NAIC Partnership course that has been assigned an LTC8 category. 
Non-resident producers: Ohio has adopted training reciprocity.  This means that non-resident producers may take an Ohio 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state. 
Refresher Training: Ohio requires an Ohio 4-hour course that has been assigned an LTC4 category every 24 month CE cycle thereafter. 
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Oklahoma
Training Requirements: Initial 8-hour NAIC Partnership training course. 
Resident producers:
Oklahoma allows resident producers to take an Oklahoma 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Oklahoma's requirements.  
Non-resident producers:
Oklahoma has adopted training reciprocity. This means that non-resident producers may take an Oklahoma 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training:
Oklahoma requires a 4-hour course every bienniel renewal period. This training requirement is for both resident and non-resident producers.
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Oregon
Training Requirements: Initial 8-hour NAIC Partnership training course. 
Resident producers: Oregon allows resident producers to take an Oregon 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Oregon's requirements.    
Non-resident producers:
Oregon has adopted training reciprocity.  This means that non-resident producers may take an Oregon 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training:
Oregon requires a 4-hour course every 24 months.
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Pennsylvania
Training Deadline:

  • Existing producers licensed before April 1, 2011 must complete training by April 1, 2012.
  • New producers licensed after April 1, 2011 must complete training prior to soliciting, negotiating, or selling LTC insurance.

Training requirements: Initial 8-hour LTC training course. As part of this 8-hour requirement, a special 1-hour course related to the Medical Assistance Program (Medicaid) is required prior to engaging in any marketing activity of DRA Partnership policies.
Resident producers: Pennsylvania requires resident producers to take a Pennsylvania 8-hour LTC training course; they may not take an 8-hour Partnership course from another state.  
Non-resident producers: Pennsylvania adopted training reciprocity. This means that non-resident producers may take a Pennsylvania 8-hour LTC training course, OR they may take an 8-hour NAIC Partnership course from another state. 
Refresher training: Pennsylvania requires a Pennsylvania 4-hour course every 24 month licensing cycle.
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Rhode Island
Training Requirements: Initial 8-hour NAIC Partnership training course.
Resident producers:
Rhode Island allows resident producers to take a Rhode Island 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Rhode Island's requirements.    
Non-resident producers:
Rhode Island has adopted training reciprocity. This means that non-resident producers may take a Rhode Island 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training:
Rhode Island requires a 4-hour course every 24 months.
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South Carolina
Training Requirements: Initial 8-hour NAIC Partnership training course. 
Resident producers: South Carolina allows resident producers to take a South Carolina 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill South Carolina's requirements. 
Non-resident producers: South Carolina has adopted training reciprocity. This means that non-resident producers may take a South Carolina 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: South Carolina requires a 4-hour course every 24 months.
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South Dakota
Training Requirements: Initial 8-hour NAIC Partnership training course which includes South Dakota  state Medicaid information.
Resident producers: South Dakota allows resident producers to take a South Dakota 8-hour NAIC Partnership course that includes South Dakota state Medicaid information, or they may take an 8-hour NAIC Partnership course from another state along with a 1-hour SD supplemental course to fulfill South Dakota's requirements.   
Non-resident producers: South Dakota has adopted partial training reciprocity. This means that non-resident producers may take a South Dakota 8-hour NAIC Partnership that includes South Dakota state Medicaid information, OR they may take an 8-hour NAIC Partnership course from another state along with a 1-hour SD supplemental course
Refresher Training: South Dakota requires a 4-hour course every 24 months. If the 4-hour course is taken in another state, resident and non-resident agents must also take the 1-hour supplemental SD course.  For producers who became licensed after July 1, 2008, they must have completed 12 hours of training by July 1, 2010. The 4 hours of refresher training must be completed by July 1 of every second year.  
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Tennessee
Resident producers: Tennessee requires resident licensed producers take a Tennessee Continuing Education approved 8-hour NAIC Partnership course. They may not take an 8-hour NAIC Partnership course from another state to fulfill Tennessee's requirements. 
Non-resident producers:
Tennessee has adopted training reciprocity. This means that non-resident producers may take a Tennessee 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training:
Tennessee requires 4 hours of additional training every 24 months starting with the renewal period after the 8 hour course was taken. This is every licensing period.
*Producers exempt from general CE requirements in Tennessee - i.e. who have been continuously licensed since 1/1/1994 - are also exempt from having to complete the 4-hour ongoing LTC training requirement.  This does not apply to the 8 hour initial training requirement.
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Texas
Training requirements: Texas approved 8-hour NAIC Partnership training course. 
Resident producers:
Texas requires that licensed resident producers take a course that has been approved by the Texas Department of Insurance. It does not have to be approved as continuing education, but can be. Resident producers may not take a course from another state.   
Non-resident producers:
Texas has adopted training reciproicty if you are a resident agent of a state that is a Partnership state (Please note that your resident state must be a DRA/NAIC Partnership state)  If your resident state is one of the original Partnership states of CA, CT, IN, or NY, you need to complete the Texas eight-hour NAIC Partnership course. If your state is not Partnership state you can take the Texas eight-hour NAIC Partnership course.
Refresher Training: Updated June 27th, 2013: Texas requires a 4-hour course to be taken by the end of each CE cycle (instead of every 24 months) and it must be approved as Continuing Education (CE) and CE must be issued.  A non-resident will be deemed to satisfy the requirements if they are licensed in their home state and their home state is a Partnership state.  If the home state is not a Partnership state, the producer can meet the requirements by taking a 4-hour Texas NAIC Partnership course. This training requirement is for both resident and non-resident producers.
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Utah
Training Deadline:
5/10/2011
Training Requirements: Initial minimum of 3-hour training course on long-term care and long-term care insurance.
Resident producers: Utah allows resident producers to take a Utah 3-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course to fulfill Utah requirements. John Hancock strongly recommends that producers complete an 8-hour course in order to avoid problems with training reciprocity if you also sell long-term care insurance in other states.
Non-resident producers: Utah has adopted training reciprocity. This means that non-resident producers may take a Utah 3-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state. 
Refresher Training: Utah requires a 3-hour course during each subsequent two-year licensing period. John Hancock strongly recommends that producers complete a 4 hour course in order to avoid problems with reciprocity if you also sell long-term care insurance in other states.
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Vermont
Training requirements:
Initial 8-hour NAIC training course. Training must be approved as CE.

  • Existing producers licensed on or before 3/31/10 must complete the training by 3/31/11
  • New producers licensed after 3/31/10 must complete the training mentioned above prior to selling LTCI

Resident producers: Vermont resident producers can take an 8-hour Vermont LTC CE course or an 8-hour NAIC Partnership course from another state.  If a resident producer takes the 8-hour course in another state, they must also take the 2-hour Vermont supplemental course.
Non-resident producers
: Vermont non-resident producers can take an 8-hour Vermont LTC CE course or an 8-hour NAIC Partnership course from another state.  If a non-resident producer takes the 8-hour course in another state, they must also take the 2-hour Vermont supplemental course. 
Refresher Training
: Vermont requires a 4-hour course every 24 months.
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Virginia
Training Requirements: An initial 8-hour NAIC Partnership training course which includes 2-hours of  Virginia Partnership training. The 8-hour course must be approved by the VA DOI. 
Resident producers: Virginia allows resident producers to take a Virginia 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill 6 of the required 8-hours of NAIC Partnership Training. If a course is taken from another state, the producer must also take a 2 hour VA Partnership course. 
Non-resident producers: Virginia has adopted partial training reciprocity for 6 hours of NAIC Partnership training. This means that non-resident producers may take a Virginia 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state and a 2 hour VA Partnership course.  
Refresher Training: Virginia requires a 4-hour course every 24 months. This training requirement is for both resident and non-resident producers. 

Updated October 24th, 2012: Virginia now requires resident agents who fail to complete the ongoing 4 hours of training within 24 months of their last training to complete eight hours of training again.
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Washington
Training Requirements: Initial 8-hour LTC course. 
Resident producers: Washington allows resident producers to take a Washington Initial 8-hour LTC course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Washington's requirements. 
Non-resident producers: Washington has adopted training reciprocity. This means that non-resident producers may take a Washington 8-hour Initial LTC Course OR they may take an 8-hour NAIC Partnership course from another state. 
Refresher Training: Washington requires a 4-hour course every 24 months.  This training requirement is for both resident and non-resident producers.
Not sure when you took your mandatory LTC training last?
Look up your transcript

West Virginia
Training Requirements: An initial 8-hour NAIC Partnership training course. 
Resident producers: West Virginia producers must take a West Virginia 8-hour NAIC Partnership course.  A resident producer may not take an NAIC Partnership course from another state.
Non-resident producers: West Virginia has adopted training reciprocity. This means that non-resident  producers may take a West Virginia 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: West Virginia requires a 4-hour course every 24 month biennial CE renewal cycle thereafter.
Not sure when you took your mandatory LTC training last?
Look up your transcript

Wisconsin
Training requirements: Initial 8-hour NAIC Partnership training course of which 2-hours shall contain Wisconsin specific Medicaid and long-term care information.  Important Reminder - Wisconsin regulations require that no producer may attempt to solicit, negotiate, or sell long-term care insurance until that producer is appropriately licensed, appointed, AND completed the necessary initial and any ongoing training requirements.
Resident producers:
Wisconsin requires that resident producers take 6-hours of LTC insurance training and 2 hours of WI Medicaid training approved by the state of Wisconsin.  John Hancock requires that the Wisconsin training be taken via a single 8-hour Wisconsin approved course that includes 2 hours of Wisconsin Medicaid Training.  Wisconsin producers cannot take an 8-hour NAIC course from another state.
Non-resident producers: Wisconsin has adopted partial training reciprocity. This means that non-resident producers may take a Wisconsin 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state plus a 2-hour Wisconsin specific Medicaid and long-term care course that has been approved by the state of Wisconsin.
Refresher Training: Updated July, 2011: Wisconsin now requires a 4-hour course be completed within each license cycle instead of 24 months from the date of the initial training completion.  This training requirement is for both resident and non-resident producers.  Additionally, Wisconsin now requires non-resident producers taking a course in another state to take a 1 hour stand-alone Wisconsin Medicaid training course.
Not sure when you took your mandatory LTC training last?
Look up your transcript

Wyoming
Training Requirements: Initial 8-hour NAIC Partnership training course. 
Resident producers: Wyoming allows resident producers to take a Wyoming 8-hour NAIC Partnership course, or they may take an 8-hour NAIC Partnership course from another state to fulfill Wyoming's requirements.   
Non-resident producers: Wyoming has adopted training reciprocity. This means that non-resident producers may take a Wyoming 8-hour NAIC Partnership course OR they may take an 8-hour NAIC Partnership course from another state.
Refresher Training: Updated June 27th, 2013: Wyoming requires a 4 hour review course every 24 months thereafter (instead of by the end of each CE cycle).
Not sure when you took your mandatory LTC training last?
This is a self-reporting state. Contact the DOI at insurancelicensing@wyo.go

 

Original 4 Partnership State Training Requirements

*Please note that we do not offer this training, except for California classroom training

California
(Note: John Hancock discontinued sales of its California Partnership Long-Term Care Insurance product on September 14, 2013)

General LTC Requirement: 8 hours, California LTC 2004 required prior to soliciting LTC insurance.
Partnership LTC: An additional approved 8-hour Partnership LTC Course prior to soliciting Partnership course.
Non-resident Requirements: Non-resident producers must comply with these requirements.
Continuing Education Requirement: 8 hours required per year for the first 4 years of being licensed, then 8 hours biennially thereafter for both LTC and Partnership CE.
Not sure when you took your mandatory LTC training last?
Look up your transcript 

Connecticut
General LTC Requirement:
Not required
Partnership LTC: Producer is required to complete a one-time 7 hour program and receive a CT Partnership Certification. The Partnership training consists of the 2 components - an online prerequisite course (including exam) and a 4-hour classroom course taught by Partnership staff. Completing this two-component training meets the specific requirements set forth by the Partnership.
Resident producers: Producer must keep their CT Life & Health license current, including all normal continuing education requirements (the LTC Partnership course can be used towards this).
Non-Resident producers: Non-resident producers must comply with these requirements.
Not sure when you took your mandatory LTC training last?
Look up your transcript 

Indiana
Initial training requirement:
Complete an 8 hour basic LTC course. The course may be self-study or online.
Refresher training: After completing the initial 8 hour course, complete a minimum of 5 hours (one 5 hour course or combination of 5 hours) of continuing education in LTC every 2 years of the renewal period. Courses can be self-study or online. Note: Non-compliance with the 5 hour renewal requirement will require completion of the 8 hour basic LTC class again.
Partnership LTC:

  • Producer must comply with the above and complete a 7-hour Partnership LTC course.  This course is a one-time course, in-classroom only.
  • An annual 3 hour Seminar for Partners class is also offered as a refresher course on Partnership.

Non-Resident Requirements:

  • The basic 8 hour and 5 hour renewal requirements are waived for producers holding an IN
  • The 7 hour IN Partnership CE requirement is required for Non-Resident pro